Frequently Asked Questions

What materials are your products made from?

Our phone cases are made from biodegradable hemp fiber and plant-based resins. Our charging pads feature sustainably-sourced wood bases. Our cables use plant-based coatings. Our activewear is made from organic cotton and bamboo. We're transparent about materials on every product page.

Are your products compatible with my phone?

Our phone cases and accessories are designed to be compatible with most modern phone models. Check individual product pages for specific compatibility details.

How long does shipping take?

Orders are typically processed within 1-3 business days. Standard shipping takes 3-7 business days depending on your location.

What is your return policy?

We offer 30-day returns on all unused items in their original packaging. If you're not happy with your purchase, contact us and we'll make it right.

How do I use my discount code?

Enter your discount code at checkout. Use code LAUNCH20 for 20% off your entire order, or BUNDLE15 for 15% off orders over $50.

Are your products really eco-friendly?

We carefully select materials that have a lower environmental impact than conventional alternatives. Our packaging is designed to minimize waste. We're committed to continuous improvement in our sustainability practices.